Quick Answer

When your All-in-One PC arrives in Katlehong, do not sign the courier waybill until you have inspected the outer box for dents, crushing, or moisture stains. Evetech ships AIOs from Johannesburg, so Katlehong deliveries typically reach you next business day via DSV or The Courier Guy — unbox on the spot, power it on, and confirm the screen boots before the driver leaves. Typical entry-level AIOs currently stocked at Evetech start around R6,500 for a 21.5-inch 1080p unit, rising to R18,000+ for a Core i5 model with 512 GB SSD.

Check the Packaging Before Signing

The AIO monitor panel is the most damage-prone component in transit. Before you accept delivery, run through this checklist:

  • Box integrity: No crushed corners, no moisture rings, no torn tape that exposes the inner foam.
  • Weight check: Lift the box — if it feels lighter than expected, an accessory or stand may have shifted out.
  • Seal stickers: Factory seal stickers on the box flaps should be intact. Broken seals on a new unit are a red flag.

If the outer carton is badly damaged, photograph every side with your phone before opening. Evetech's support team needs timestamped photos to process a DOA (dead-on-arrival) claim quickly.

Verify Model, Specs, and Accessories

Once open, cross-check the unit against your order confirmation:

  • Model label: Check the sticker on the back of the AIO frame — confirm the CPU generation (e.g. Intel Core i3-12100 or Ryzen 5 5600G) and RAM spec (8 GB or 16 GB DDR4).
  • Accessories in box: Power cable, stand or VESA screws, keyboard and mouse if bundled, and any recovery media or warranty card.
  • Storage: Boot into Windows and open "This PC" to verify the SSD or HDD matches your order (256 GB, 512 GB, or 1 TB).

A Katlehong buyer near Alberton or Germiston can visit the Evetech walk-in if a discrepancy is found — bring the waybill and original packaging.

First Power-On Test in Katlehong

Keep the packaging until you have completed a 20-minute burn-in test:

  1. Boot to desktop and check display brightness and colour uniformity — look for dead pixels and backlight bleed at the corners.
  2. Open Task Manager (Ctrl+Shift+Esc) and confirm RAM and CPU match the spec sheet.
  3. Run a quick file copy from USB to internal storage — a 256 GB SSD should hit 400–500 MB/s sequential read on USB 3.0.
  4. Check the webcam and audio output work.
  5. Connect to Wi-Fi or ethernet and confirm network adapters are detected.

If anything fails in this window, contact Evetech support within 7 days for a warranty swap.

FAQ

How long does Evetech delivery take to Katlehong?

Katlehong falls within the East Rand and is typically serviced by next-business-day courier from the Johannesburg warehouse. Orders placed before noon usually ship same day, reaching Katlehong the following morning via DSV or similar couriers.

What if my AIO screen has dead pixels on arrival?

Document the dead pixels with a photograph, then contact Evetech support within 7 days of delivery. Most manufacturers define a dead-pixel policy (usually more than 3–5 bright dead pixels qualify for replacement), and Evetech will facilitate the warranty process.

Can I return an AIO to Evetech if I change my mind?

Evetech's returns policy allows exchanges or refunds within a set window provided the unit is unused, in original packaging, and accompanied by all accessories. Check the current policy on the Evetech website or call support before repackaging — partial packaging can affect eligibility.

TIP

original box and all foam inserts for at least 30 days. If a warranty claim requires courier collection, Evetech may need the original packaging to transport the unit safely.