Warranty is the part of a spec sheet most people skim, until a key stops working. With AULA at Evetech the term is not the same across the whole brand, and knowing which side of the line a product sits on is worth thirty seconds before you buy. This guide sets out the AULA warranty in South Africa as Evetech applies it, product by product.
Quick Answer
Two years on the nine magnetic keyboards: the WIN68 HE and WIN68 MAX, all three HERO 75 HE colours, the HERO 84 HE, and the AG75 Pro and Ultra editions. One year on every other AULA product at Evetech, from the L99 and S102 PRO keyboards to the mice, the MP-XL pad, the headsets and the AC306 set. Both terms are local, handled in South Africa. On Evetech's price list, the nine magnetic boards start at R449 for the WIN68 HE and top out at R2,799 for the AG75 Pro in Armor Silver.
🧲 The two-year group: magnetic boards
The longer term applies to the magnetic (Hall Effect) keyboards, and only to them. Grouped by line:
- WIN68 HE and WIN68 MAX: the compact 65% wired boards, one with Gray Wood switches, one with Wing Chun switches and the extra competitive modes.
- HERO 75 HE in Black, Orange and Green: the tri-mode 75% board with a 36-LED light box.
- HERO 84 HE in White/Purple: the wired 75% board with the same light box.
- AG75 Pro in Shadow Grey and Armor Silver, and AG75 Ultra in Battle Shine Orange: the CNC aluminium 75% boards with 0.001mm Rapid Trigger.
That is nine products in total, and the colour you pick makes no difference to the term.
📋 The one-year group: everything else
The rest of the range carries the shorter term. It is a longer list than the magnetic group, so it helps to sort it by type:
- Keyboards without magnetic switches: the L99 with its 3.98-inch touchscreen, the F87 Pro V2 with its audio dot-matrix display, the F99 Max with its TFT screen and knob, and the S102 PRO membrane office board.
- Mice: the SC590 Pro, SC620 Contour, SC800 MAX and SC900 MAX, in every colour.
- Pad: the MP-XL.
- Headsets: the A500, A600 and G7.
- Set: the AC306 keyboard and mouse combo, in all four colours.
A common mix-up is to assume every AULA keyboard shares the magnetic boards' term. It does not: a screen keyboard like the L99 or F99 Max sits in this group.
🇿🇦 What "local" means when you claim
Local warranty means the claim runs through Evetech in South Africa. You deal with a team in the same country and time zone, and the product does not have to be posted back to an overseas seller. That applies equally to a two-year AG75 and a one-year A600.
A few habits make any claim smoother:
- Keep your invoice, digitally if possible. It shows the date the term started.
- Note the model and colour exactly as the invoice lists it.
- Test every key, button and mode in the early weeks, so a fault shows up while it is easy to report.
- Describe the fault clearly when you contact Evetech: what happens, when, and on which connection.
🧭 Using the term when you choose
Warranty is rarely the main reason to pick a keyboard, but it can settle a close call. If you are torn between a magnetic board and a screen board, the magnetic group's longer cover is a real difference. Between two mice, the term is the same, so choose on shape and features.
You can compare the keyboards in Evetech's gaming keyboards category and the mice in the gaming mice section.
Frequently Asked Questions
Which products fall in the longer group?
Nine keyboards with magnetic switches, across the WIN68, HERO and AG75 lines.
Do colourways change the term?
No. The Orange HERO 75 HE is covered like the Black one, and every SC900 MAX colour shares the same year.
Does the L99 get the longer cover?
No. It is a screen keyboard with mechanical switches, so it sits in the one-year group.
Does every AULA product share one term?
No. The two-year term covers the magnetic boards alone.
Where do I take a claim?
To Evetech, locally, with your invoice.
Ready to choose an AULA product with the cover you want?
Compare Evetech's keyboards and mice and check which warranty group each one sits in before you decide.