Quick Answer

To safely receive a monitor in Tsakane, inspect the sealed box for crush or water damage before signing, then unbox and power it on and display a solid white then black image to catch dead pixels and backlight bleed. For current delivery times and costs, see our delivery page.

Before the monitor arrives

Confirm your delivery address and a contact number when ordering so the courier can reach you. In Gauteng, Vumatel and Openserve fibre cover most of the metro, with Rain and MTN 5G as fallback, which keeps your tracking updates and any support chat reliable. A 27-inch 1440p 144Hz panel typically runs about R4,500 to R7,000, so confirm the model and stock before you order. Clear the space where the monitor will go so you can test it immediately.

On delivery day in the East Rand

Inspect the outer box for crush, tears or water marks before you sign - signing accepts the parcel as received in good order. Unbox carefully and power it on and display a solid white then black image to catch dead pixels and backlight bleed. Photograph any damage straight away and report it to Evetech the same day; claims are far smoother when flagged within hours. Keep the box, foam and all accessories for the first 7 days in case an exchange is needed.

FAQ

What if my monitor arrives damaged near Tsakane?

Photograph the damage immediately, note it before signing if it's visible on the box, and report it to Evetech the same day. Same-day reports with photos make a warranty or replacement claim far quicker.

Should I keep the packaging?

Yes - keep the box, foam and accessories for at least the first 7 days. Original packaging is needed for a safe return or exchange and protects the item if a fault appears early.

How long does courier delivery take in Gauteng?

For current delivery times and costs, see our delivery page. A tracking number and the courier name are emailed when the order is dispatched. Order only items showing live stock to avoid back-order delays.

TIP

Setup Tip

Inspect the box and the monitor before you sign - your signature accepts the parcel as undamaged, so check first and photograph any issue on the spot.