Plug in the AULA A500's USB receiver, then pick A500 as both output and input device in Windows sound settings. Setting only the output leaves Windows recording from another mic, a common cause of silent calls. Evetech supplies it with 12 months of local warranty.
You plug in a new wireless headset, the music plays, and then someone on your opening call says they cannot hear you. It is one of the most common setup problems on a PC, and it almost always comes down to one missed step. With the AULA A500, the fix is simple: set it as both the output and the input device. This guide walks through the Windows sound settings for a headset so everything works on the day you plug it in.
Plug the AULA A500's USB receiver into your PC, then choose "A500" as both the output device and the input device in Windows sound settings. Setting only the output leaves Windows recording from another microphone, such as a webcam or laptop mic, which is a common cause of silent calls. Apps like Teams may also need the A500 selected in their own settings. The A500 sells at Evetech for R639.
The A500 connects to a PC through a 2.4GHz USB receiver, supplied in the box. Plug it into a free USB port on the PC. A port on the front of a desktop, or one with a clear line of sight to where you sit, tends to give the most reliable signal.
Switch the headset on. Windows should detect it and install what it needs automatically. Once that is done, it appears in the sound settings as "A500".
In Windows 11 and Windows 10, open Settings, then System, then Sound. You can also right-click the speaker icon on the taskbar and choose the sound settings option.
Under the Output section, choose "A500" as the device to play sound through. Play a video or some music to check that audio now comes through the headset.
This is the step people miss. Scroll to the Input section and choose "A500" as the input device too. Without it, Windows may keep recording from another microphone, such as a webcam, a laptop's built-in mic or an old headset, even though you are hearing sound through the A500.
Once selected, speak into the mic and watch the input level meter move. If it does, Windows is hearing you.
Many communication and gaming apps keep their own audio settings and do not always follow the Windows default. In Teams, for example, open the app's device settings and choose the A500 for both speaker and microphone. Most chat and game apps have a similar audio or voice section.
Doing this once per app saves the "can you hear me?" moment at the start of every call. Some apps also offer a test call or mic test, which is worth running.
AULA says the A500's ANC key picks up Teams calls, and can also bring up your voice assistant. So once the headset is set up properly in Teams, you can answer from the headset itself.
The A500 also ships with an audio lead for a 3.5mm socket. When you listen that way, Windows sees your PC's own headphone jack or sound card rather than "A500", so choose that device in the sound settings. For calls on a PC, the receiver remains the simplest route, since Windows then treats the A500 as a single device for both sound and mic.
With output and input set, the A500 gives you hybrid ANC, which AULA rates at up to 38dB, plus a transparency mode for hearing the room. Its 1000mAh cell is rated for about 100 hours with ANC off, or about 60 with cancelling engaged, and charging takes about 3 hours over USB-C. A phone can join over Bluetooth 5.4 at the same time.
Evetech carries the A500 in black. You can compare it with other PC-friendly models in Evetech's gaming headsets range, or browse the wireless headset page. It reaches you from Evetech with a 1 Year Local Warranty.
Open Settings, then System, then Sound, or right-click the speaker icon on the taskbar.
Otherwise Windows may keep recording from another mic, so people on calls cannot hear you.
Often, yes. Many apps have their own audio settings, so choose the A500 there too.
Check the headset is on, "A500" is the output, and try another USB port directly on the PC.
Your PC's own headphone jack or sound card, rather than "A500".
Possibly. On the A500, raising the boom mutes it, so flip it down and test again.
Setting up a headset for calls and games? Browse Evetech's gaming headset range and find a PC-ready option like the AULA A500.
Open Settings, then System, then Sound, or right-click the speaker icon on the taskbar.
Otherwise Windows may keep recording from another mic, so people on calls cannot hear you.
Often, yes. Many apps have their own audio settings, so choose the A500 there too.
Check the headset is on, "A500" is the output, and try another USB port directly on the PC.
Your PC's own headphone jack or sound card, rather than "A500".
Possibly. On the A500, raising the boom mutes it, so flip it down and test again.
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