Quick Answer
Lost FPS on a DDR5 build is rarely the RAM itself, but a dropped EXPO profile costs real frames on AM5. Confirm EXPO is on and the kit runs at its rated speed (a 6000MT/s kit should not be sitting at 4800), reinstall the GPU driver, and check for thermal throttling in HWiNFO64. Re-applying the profile often restores 10-15% of lost frames.
Read the logs before you swap anything
Open Event Viewer (Windows Logs then System) and look for Kernel-Power 41 (the dirty restart), WHEA-Logger 18 (a memory or bus error), and any 0x1A or 0x124 BugCheck on a blue screen. Sort by the timestamp of the last fault so you compare like with like. In HWiNFO64, log a five-minute gaming run and check whether the FPS drops you see coincide with a temperature spike, a clock drop, or a voltage dip. A reboot or freeze wipes the screen evidence, so the log is the only honest record of what actually happened.
The fix sequence that actually works
Clear CMOS, then re-enable EXPO or XMP, set VDD and VDDQ to 1.35V, keep SoC voltage at or below 1.25V on AM5, and leave tRFC on Auto. Run MemTest86 for at least four passes with the profile applied; a single error means the profile is too aggressive, so drop the speed one step (6000 to 5600MT/s) and re-test. Update the latest chipset driver (AMD chipset 7.x or Intel INF), and confirm a quality 750W supply (Corsair RM750e or Cooler Master MWE 750). A stable kit passes MemTest cleanly and holds its rated speed without a single error.
Where SA buyers usually go wrong
Most call-outs we see locally are not faulty parts at all. Dust build-up from a dry Highveld winter, a cheap unbranded cable, a half-seated power connector, or a stale driver after a feature update cover the bulk of them. Before you budget for a replacement, work the free fixes first: a clean driver pass, a CMOS reset, a dust-out, and a known-good cable cost nothing. If a part genuinely is faulty, every component sold through Evetech carries a local warranty, so you log the RMA here rather than chasing an overseas seller. A quality power supply is the cheapest insurance: a 750W unit from around R1,500 protects a build worth far more.
FAQ
Why did my FPS drop without changing anything?
The usual causes are thermal throttling (watch for the part passing - in HWiNFO64), a stale driver after an update, or a background process pinning the CPU. A clean driver pass and a temperature check recover most lost frames.
How do I know if it is the CPU or GPU?
Log both in HWiNFO64 during a session. If GPU usage drops below 95% while FPS falls, the CPU or a background task is the limit; if the GPU stays pinned and clocks fall, it is heat or power.
Will a clean driver re-install really help?
Often, yes. Removing the old driver with DDU and installing latest chipset driver (AMD chipset 7.x or Intel INF) clears corrupted shader caches and leftover profiles that quietly cost frames after a feature update.
Fix the cause, not the symptom. Before you buy new RAM, clear CMOS, re-enable EXPO or XMP, set VDD and VDDQ to 1.35V, keep SoC voltage at or below 1.25V on AM5, and leave tRFC on Auto, and run a four-pass MemTest86. A failing profile, not a failing kit, is behind most of these, and any genuinely faulty stick is covered locally through Evetech.