A fan hub failing is worse than a single fan dying, because it can take down speed control and lighting for the whole case at once - which is exactly why the cover behind the ASH-S1 is worth reading before anything else. Should that happen despite the check, the hub is covered by a 1 Year Local Warranty, so sorting a genuine fault does not mean shipping the unit out of the country.
Quick Answer
The ASH-S1 carries a 1 Year Local Warranty, and Evetech ships nationwide, so a failed unit is resolved through a local claim rather than an import process. At R349 it drives nine PWM fan ports and nine 5V addressable ports from one SATA-powered hub, though the product page stays hidden until stock is confirmed, with no arrival date yet.
🛡️ Why local cover matters more on a hub than a single fan
A single fan failing costs you one fan's worth of airflow. A hub failing can cost you speed control across nine PWM ports and lighting across nine addressable ports at once, since every connected device routes through that one unit. That concentration of risk is precisely why the warranty terms are worth checking before buying rather than after something stops working. A 1 Year Local Warranty means the claim is handled in South Africa, without the added delay and cost of shipping a faulty unit overseas and waiting on an international return.
🔎 Isolating a fault before claiming
Before assuming the hub itself has failed, move the affected fan or lighting device to a different port on the same bank. If it works there, the fault sits with the original port rather than the whole unit, and it is worth documenting which port stopped responding. If nothing on either bank responds at all, or the remote no longer changes anything, that points at the hub itself rather than an individual connection, and is the point at which a warranty claim becomes the sensible next step.
📦 Getting a replacement into a working build
Nationwide shipping means location is not a barrier to getting a claim resolved, whether the build lives in a city centre or somewhere the nearest branch is a fair drive away. Worth keeping the original packaging and a note of the purchase details, since that speeds up any claim regardless of where the fault turns out to be. A spare fan from Evetech's case fan range can keep the build running while a claim is sorted out, and the NZXT fan controller is worth a glance too if a temporary stand-in hub would help bridge the gap.
Frequently Asked Questions
Why does local cover matter more on a hub?
Because a hub failure can take the fan control and lighting for a whole build with it, so a quick resolution matters.
How long is the cover?
One year, applying to this product as it does across the AsiaHorse range stocked here.
Where is a claim handled?
Locally, rather than through a return to the manufacturer, which is what the local warranty description means in practice.
Does shipping reach the whole country?
The listing describes nationwide shipping, so the location of the build is not a barrier to getting one.
What counts as a genuine failure?
A port that no longer drives a fan or lighting device, once the cable and the connected item have been ruled out.
Should I test before claiming?
Moving the device to another port isolates whether the fault is the port, the cable or the item connected to it.
Sorting out a fan or lighting fault?
Browse Evetech's case fan range for a replacement while any warranty claim is being resolved.