Unboxing a new ultrawide and leaving every setting on its factory default is the single most common way people end up running an expensive panel well below what the spec sheet actually promised. Setting up a 34-inch ultrawide monitor properly takes about ten minutes, and every step below fixes something Windows or the monitor itself defaults to incorrectly.

Quick Answer

Plug into DisplayPort 1.4 rather than HDMI, set 3440x1440 in Windows display settings, then manually raise the refresh rate to 120Hz, since Windows defaults a new panel to 60Hz far more often than people expect. After that, switch on Adaptive-Sync in both the graphics driver and the R5,999 monitor's own menu, since both need to agree for the feature to actually function.

🔌 Step one: the right cable, not just any cable

This decision has to happen before Windows is even involved, since it determines what the rest of the setup can achieve.

Roughly 26Gbps of headroom on DisplayPort 1.4 is what makes 3440x1440 at a full 120Hz possible in the first place, comfortably clearing the roughly 24Gbps that combination actually needs uncompressed; HDMI 2.0's closer-to-18Gbps ceiling simply cannot carry both at once. If your graphics card and the monitor both have a DisplayPort connection available, use it from the start rather than the HDMI cable that may have shipped in the box, since starting with the wrong cable means every following step is capped before it begins.

🖥️ Step two: confirming the resolution actually took

Windows occasionally defaults a new monitor to a lower resolution than it supports, particularly right after first connection.

Open Settings, then System, then Display, and confirm the resolution dropdown reads 3440 x 1440 rather than a lower option. If 3440x1440 does not appear as a choice at all, the cable or the graphics card driver is the likely cause rather than the monitor itself, since a properly connected DisplayPort 1.4 link should always offer the full resolution as an option.

⏱️ Step three: manually setting 120Hz

This is the step almost everyone skips, because Windows rarely makes it obvious that a lower refresh rate was silently chosen.

Under the same Display settings page, look for Advanced display settings and confirm the refresh rate reads 120Hz, not 60Hz. Windows defaults new monitors conservatively far more often than most people realise, meaning a panel fully capable of 120Hz can sit running at 60Hz indefinitely until someone manually changes it. This single setting is responsible for most of the "why doesn't my new monitor feel faster" questions that follow an otherwise correct setup.

🔄 Step four: enabling Adaptive-Sync in both places it lives

The final step needs two separate switches flipped, and missing either one leaves the feature inactive despite appearing correctly configured.

In your graphics card's driver software, AMD cards call the setting FreeSync while NVIDIA cards call it G-SYNC Compatible, both referring to the same underlying Adaptive-Sync standard that on this panel runs across roughly a 48Hz to 120Hz window. Separately, open the monitor's own on-screen menu and confirm Adaptive-Sync, or an equivalently named setting, is switched on there too. Both sides need to agree for tearing and stutter to actually disappear; enabling only the driver setting or only the monitor setting leaves the mismatch problem exactly as it was.

Once set up, compare your experience against the office monitor range and dedicated gaming setups to see whether additional accessories would round out the desk, and check cable solutions if you need a proper DisplayPort cable to replace whichever one shipped in the box.

Frequently Asked Questions

Why does my new monitor look the same as my old one at first?

Windows often defaults a new monitor to 60Hz and sometimes a lower resolution, so the improvement is not visible until refresh rate and resolution are both manually confirmed.

Do I need DisplayPort specifically, or will HDMI work fine?

HDMI 2.0 works but falls short of the bandwidth needed for the full 3440x1440 at 120Hz combination. Use DisplayPort 1.4 for the complete specification.

How do I know if Adaptive-Sync is actually working?

Confirm the setting is switched on in both your graphics card's driver software and the monitor's own on-screen menu, since both need to agree for it to function.

What should I do if 120Hz does not appear as an option in Windows?

Look at which port the cable is actually plugged into first, and make sure your graphics card driver is current too, ideally updated within the last 6 months, since an old driver can quietly cap the refresh rate options Windows offers.

Does setting up Adaptive-Sync affect image quality?

No, not at all. All it changes is the exact moment each frame gets drawn, leaving colour and contrast settings completely untouched throughout.

Ready to actually use your new monitor's full specification? Work through these four steps in order rather than assuming the factory defaults already have everything set correctly.